Read Our Reviews from Top Rated Dealer In Knoxville, TN

Kelly Foute

08/10/2026

5.00

Thank you for fixing four of our cars. You guys fixed my daughters Kia forte 2 times my sons F250 and our f350. All look amazing. Highly recommend Mr Cool. We drove from Sweetwater just to come here their service and work is amazing. ♥️♥️♥️♥️

John MacDonald

08/07/2026

5.00

My key fob was swallowed by the undercarriage of my car seat and could not be seen. Took it to Me Cool and Peter and crew got into the seat and found it. They did not charge me, so my experience could not be greater.

Eullas Goodwin

08/06/2026

5.00

Ryan Turner

07/31/2026

5.00

I was ran off the road and I thought my wife's 2004 Mustang was toast. I was ready to negotiate my write off with Progressive but the boys at Mr. Cool CAME THROUGH! Shout out to Eddie especially, he took one look at my wife's 04 Mustang and treated like it was his own 1997 Mustang, now that's the kind of guy I wanted to fix our ride. The catalytic converter, waste gate, cross member, and few other bits and bobs needed to be fixed after I was forced to make a split second decision to avoid a head on collision that forced me to bottom out pretty bad on a narrow country road. Here's the cherry on top, they let me cancel the cat, straight pipe her and even let me upgrade the rear end with the parts I already had since she was on the lift anyway. THESE GUYS DESERVE YOUR BUSINESS!

Claudia Rastin

07/27/2026

5.00

Very thorough and professional excellent service. James was great in explaining the entire process in detail. The owner also Inquired with me to make sure I was satisfied.Very thankful to know about them.

brian mccord

07/24/2026

5.00

Outstanding, great service and exceeded expectations.

Madison Dubbs

07/22/2026

5.00

Peter was lovely to work with, he was so personable and kind. He has been working with my boyfriend for months and has put every effort into finding a solution despite it being completely out of his control. When it came to my car, he took care of me and went above and beyond to make sure it was in good shape.

James Corcoran

07/15/2026

5.00

Lorelei Walker

07/13/2026

5.00

Two body shop visits were excellent and I will return the next time someone rear ends me!

Mike MacDonald

07/09/2026

5.00

Bought a used car from Carvana that had one remaining issue at time of sale, the driver seat did not move all the way back. Not many places can work on seats. James had it fixed within an hour, and threw in one other minor fix to a problem I had caused. Hard to beat that kind of service. Plus he had to navigate Carvana (SilverRock) insurance to handle the warranty coverage. I am very pleased.