Read Our Reviews from Top Rated Dealer In Knoxville, TN

Johnny Murphy

05/15/2026

5.00

Susan Isbell

05/07/2026

5.00

I will definitely be recommending Mr. Cool Collision Center. They provided incredible service on my 2025 Hyundai Santa Fe Hybrid. Great communication throughout the whole process and my car looked just like the day I bought it. James and Peter took great care and handled every detail. Their price for the repairs was reasonable. Thank you!

Rick Conley

05/07/2026

5.00

Great team at Mr. Cool’s from the appraiser and the customer service after the repairs began.

Emory Townsend

05/07/2026

5.00

My car was hit so I was referred to Mr. Cool Collisions. They were super kind, helpful and displayed GREAT customer service. They made a stressful situation very easy and stress free. The workers I interacted with were very joyful and seemed to enjoy what they do! They kept me updated on the status of my car and did a great job. I could not recommend them more.

Debbie Calloway

05/05/2026

5.00

Glad to have my Jeep Wrangler back up and running thanks to Mr Cool. A little over a week changed out the motor with a new one. Updated me through the hole process. I would highly recommend this place...Thanks Chandler for all your help!!!!

Jamie Dye

05/04/2026

5.00

James helped us out after my husband got into an accident. Coley also helped upon pick up. Both did great! Would recommend. Definitely will use in the future if needed.

Matt Rightsell

04/24/2026

5.00

Fantastic Experience.After getting in a wreck, I was offered a list of preferred partners and am thoroughly happy with my selection of Mr. Cool Collision Center.From the get go, James was clear about timeline, logistics, and assisted with all of the questions I had for him about the repair. After leaving my car there, I felt confident that they would handle everything to the best of their abilities and they absolutely did.If you are looking for a local shop who cares about their work, offers excellent customer service, and works quick > then Mr. Cool is your place.

jonas severino

04/24/2026

5.00

One of the best workshops I've been to really do their great job the guys James is a professional in his work I thank him very much for helping me at all times with every doubt about my car they left my Volkswagen golf as new,They are the best at what they do James is the best

Nick Scalercio

04/23/2026

5.00

Fantastic communication and vehicle was ready early. After we had left a small wiring harness and wiggled loose and caused a check engine light. This shop handled it without question and explained exactly what had happened. I would recommend this shop to anyone.

Jason Danner

04/23/2026

5.00

James was amazing handled everything with my insurance company even set up everything with my rental car. The work was fast and looked great highly recommend Mr cools